Frequently Asked Questions (FAQs)

What sizes do you offer?

We have a wide range of sizes from XS to XXXL. Please check our size chart for exact measurements.

Do you take orders with custom measurements?

Yes, we do! You can send us your custom measurements by contacting us at the given phone number or messaging us on Instagram. We’ll respond to you as soon as we can.

What payment methods do you accept?

We accept UPI payments and bank transfers for your convenience.

Can I change or cancel my order after placing it?

Yes, you can change or cancel your order within 24 hours. Please reach out to our customer service team as soon as possible to help with this.

Is Cash on Delivery (COD) available?

No, we do not offer Cash on Delivery (COD) since all our outfits are made to order.

GENERAL QUESTIONS

How can I contact customer support?

You can contact our customer support team via email at shop.xarnish@gmail.com or by messaging us on Instagram.

What should I do if my item arrives damaged or defective?

If your item arrives damaged or has defects, please let us know within 7 days of delivery. We will help you fix the issue as quickly as possible.

ORDERING AND PAYMENT

What happens after I place my order?

After you place your order, you will get a confirmation email. Our team will start working on your order, and you will receive updates about shipping.

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us within 24 hours of placing your order. We’ll do our best to help you with the change.

SHIPPING AND DELIVERY

How long will it take to receive my order?

Delivery times depend on where you live. Standard shipping usually takes 5-7 business days after your order is processed.

Do you ship internationally?

Yes, we ship to many countries around the world. Please check our website for more details on international shipping options and any fees.